RETURN CONDITIONS

Before the delivery of the ordered item, in case of refusal of the Customer, the Customer has to reimburse the costs and the work that were done, in the following cases:

  • Permissible deviation of mattress size: +/- 2 cm
  • The return of standard size mattresses is done at 75% value, in case of factory packaging,
  • Mattresses of non-standard size are not returned,
  • Standard mattress sizes are posted below,
  • The requirements of Articles 728-737 of the RA Civil Code apply to all orders․

LAW OF THE RA ON CONSUMER RIGHTS PROTECTION

Regarding non-returnable goods

Production and Delivery of Products

If the manufacture and delivery of the goods were carried out in accordance with the special
requirements of the buyer, or the goods are personalized, unless otherwise
provided for by the contract concluded between the seller and the buyer (Article 23).

Sale of sealed goods

In the case of the sale of sealed goods, which are not subject to return
due to health or hygiene considerations, and which have been unpacked by the buyer after delivery (Article 23).

Textile Products

Textile goods (cotton, viscose, silk, wool and synthetic fabrics, goods made of non-woven materials of the fabric type: ribbons, ribbons, lace
etc.)

Sewing & Knitwear Products

Sewing and knitting products (knitted linen products).

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