Privacy Policy

1.1. This Privacy Policy (hereinafter “Policy”) defines the rules for collecting, using, storing, and protecting personal data on the website duson.am (hereinafter “Website”). The Website is owned and operated by “Promas” LLC.
1.2. By using the Website, you confirm that you have read and agreed to the terms of this Policy.
1.3. The Policy applies to all Website users, including visitors, subscribers, and buyers.

2.1. Personal data is processed in accordance with the Law of the Republic of Armenia “On Personal Data Protection” (HO-49-N, 2015) and relevant international conventions.
2.2. The legal grounds for data processing may include:

• the user’s informed consent;
• compliance with legal obligations;
• necessity to provide Website services;
• protection of the rights and legitimate interests of the user or third parties.

3.1. All materials on the Website (texts, images, audio and video recordings, trademarks, logos, etc.) are owned by “Promas” LLC or used under license.
3.2. Materials may be used only for personal, non-commercial purposes. Any commercial use, reproduction, or distribution is allowed only with prior written consent from “Promas” LLC.

4.1. We may collect the following information:

• personal identification data — name, surname, email, phone number;
• technical data — device and browser type, IP address, cookies;
• usage data — pages viewed and user interactions.

4.2. Data collected through cookies is processed only with your consent. You can manage cookie preferences via your browser settings.
4.3. Your data may be used for:

• providing Website services and contacting you;
• improving Website performance and security;
• complying with legal obligations;
• providing personalized offers and advertisements (with your consent).

5.1. Your personal data may be shared with third parties only in the following cases:

• when required by law;
• for service provision under contractual guarantees;
• with your prior consent.

5.2. Third parties process data in accordance with Armenian legislation.

6.1. Personal data is retained for as long as necessary to fulfill the purposes mentioned above. Once the retention period expires, the data is deleted or anonymized.

7.1. We apply all necessary technical and organizational measures to safeguard your data, including encryption, access control, and secure storage systems.

8.1. You have the right to:

• obtain information about the processing of your data;
• request correction or deletion of your data;
• withdraw consent and request cessation of processing;
• appeal to the Personal Data Protection Agency of Armenia in case of rights violation.

9.1. Personal data may be transferred abroad only if sufficient protection guarantees exist and in compliance with Armenian law.

10.1. All disputes shall first be settled through negotiation. If no agreement is reached, disputes shall be resolved in the courts of the Republic of Armenia, at the defendant’s location.

11.1. We reserve the right to amend this Policy. The updated version will be published on the Website.
11.2. Users may be notified of updates via email or announcements on the Website.
11.3. The new version becomes effective upon publication, unless otherwise stated.